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Privacy Policy

このページは日本語でもご覧いただけます：karida.jp/privacy

At Karida, accessible from karida.info, karida.jp, and cloud.karida.jp, protecting the privacy of our visitors and customers is a top priority. This Privacy Policy outlines the types of information collected and recorded by Karida and how we use it.

For additional questions or more information about our Privacy Policy, please contact us.

This Privacy Policy applies to our online activities across our website and services, and is valid for visitors and customers concerning the information they share and/or collect through Karida. This policy does not apply to information collected offline or through any other channels besides our services.

Karida Cloud​

When you create a Karida Cloud account, we collect and store the following information via our backend provider Supabase:

  • Email address and authentication credentials (used to create and secure your account)
  • Profile information you choose to provide (such as a display name)
  • Device and usage data associated with your account (such as connected device identifiers and telemetry data)

This data is used solely to operate and improve the Karida Cloud service. We do not sell your account data to third parties.

Shop and Payments​

When you make a purchase through our shop, the following applies:

  • Payment processing is handled entirely by Stripe. Karida does not receive or store your card number, CVV, or other payment credentials. By completing checkout, you agree to Stripe's Terms of Service and Privacy Policy.
  • Order information (items purchased, shipping address, order status) is stored in our Supabase database to fulfil and support your order.
  • Stripe.js — Stripe may set cookies or use similar technologies in your browser to detect fraud and improve payment security.
  • We do not share your order information with third parties except as necessary to fulfil your order (e.g., shipping carriers) or as required by law.

By using our website, you are consenting to our Privacy Policy and agreeing to its terms.

Information We Collect​

When we request personal information from you, we will clarify why we are asking for it at the point of request.

If you contact us directly, we may receive additional information such as your name, email address, phone number, message content and/or attachments, and any other information you may choose to provide.

Upon account registration, we may request your contact information, including your name, company name, address, email address, and telephone number.

How We Use Your Information​

We use the information we collect for various purposes, including to:

  • Provide, operate, and maintain our website
  • Enhance, personalize, and expand our website
  • Understand and analyze how you use our website
  • Develop new products, services, features, and functionality
  • Communicate with you, directly or through our partners, for customer service, updates, and other website-related information, as well as for marketing and promotional purposes
  • Send you emails
  • Detect and prevent fraud

Log Files​

Like most hosting services, Karida uses log files as part of standard procedure. These files log visitors when they visit websites. Log files may collect information such as Internet Protocol (IP) addresses, browser type, Internet Service Provider (ISP), date and time stamps, referring/exit pages, and possibly the number of clicks. This information, not linked to any personally identifiable data, is used for analyzing trends, administering the site, tracking users’ movements on the website, and gathering demographic data.

Analytics and Error Monitoring​

To operate and improve our services, we use the following analytics and monitoring providers:

  • Self-hosted Plausible Analytics (hosted by Karida) to understand aggregated website usage trends, such as page popularity and traffic sources, in a privacy-focused way.
  • Cloudflare Web Analytics (Cloudflare Insights) to understand website performance and traffic patterns, and to help identify reliability or abuse-related issues.
  • Sentry to monitor application errors and diagnose technical issues. Sentry may process technical diagnostics such as stack traces, page URLs, browser/device information, and timestamps associated with an error event.

We use this data to maintain security and reliability, troubleshoot incidents, and improve the user experience. We do not use these tools for selling personal data.

Advertising Partners Privacy Policies​

You can find a list of our advertising partners’ Privacy Policies on their respective websites. Third-party ad servers or networks may use technologies like cookies, JavaScript, or Web Beacons in their advertisements and links on Karida. These technologies, sent directly to the users’ browser, automatically capture your IP address. They are employed to assess the effectiveness of advertising campaigns and personalize the advertising content you see on websites.

Please note, Karida has no access to or control over these cookies used by third-party advertisers.

Third-Party Privacy Policies​

Karida’s Privacy Policy does not extend to third-party services that operate under their own terms and policies. For details, please refer to:

Plausible Analytics is self-hosted by Karida (not operated by Plausible as a third-party processor).

You can opt to disable cookies through your individual browser settings. For more detailed information about cookie management with specific web browsers, refer to the respective browser’s website.

CCPA Privacy Rights (Do Not Sell My Personal Information)​

Under the California Consumer Privacy Act (CCPA), California consumers have the right to:

  • Request a business that collects a consumer’s personal data disclose the categories and specific pieces of personal data collected about consumers.
  • Request a business delete any personal data about the consumer that a business has collected.
  • Request a business that sells a consumer’s personal data, not sell the consumer’s personal data.

We have one month to respond to you following a request. If you would like to exercise any of these rights, please contact us.

GDPR Data Protection Rights​

We want to ensure you are fully aware of all of your data protection rights. Every user is entitled to the following:

  • The right to access – You have the right to request copies of your personal data. We may charge a small fee for this service.
  • The right to rectification – You have the right to request that we correct any information you believe is inaccurate and complete any information you believe is incomplete.
  • The right to erasure – You have the right to request that we erase your personal data, under certain conditions.
  • The right to restrict processing – You have the right to request that we restrict the processing of your personal data, under certain conditions.
  • The right to object to processing – You have the right to object to our processing of your personal data, under certain conditions.
  • The right to data portability – You have the right to request that we transfer the data that we have collected to another organization or directly to you, under certain conditions.

If you make a request, we have one month to respond. If you would like to exercise any of these rights, please contact us.

Children’s Information​

We take special precautions to protect the information of children using the internet. We encourage parents and guardians to observe, participate in, and/or monitor their children’s online activity.

Karida does not knowingly collect any personally identifiable information from children under the age of 13. If you believe that your child has provided such information on our website, we encourage you to contact us immediately, and we will make every effort to promptly remove such information from our records.

Source: This Privacy Policy was created with the help of the Free Privacy Policy Generator.